Seven years building voice infrastructure for the destinations the industry forgot — and proving that "exotic" is just a word carriers use for "we didn't bother."
Viba Communications was founded in 2017 by a routing engineer who got tired of explaining to enterprise customers why a 4-minute call to Honiara cost $14, sounded like a wind tunnel, and dropped at minute three.
The problem wasn't technology. The problem was incentives: every wholesale carrier in the market was optimizing for the big corridors — US-India, UK-Pakistan, Mexico-US — and treating everything else as a reseller hand-off.
We took the opposite bet. We started in Port Vila, walked into the national operator's office, and asked for a direct interconnect. Eighteen months and forty more conversations like that later, we had landing rights in fifteen Pacific and African destinations no other Tier-2 carrier could offer.
Today we run a 47-POP network, terminate to 240+ destinations, and process roughly 284 million minutes per month for carriers, ITSPs and platforms who care about the call actually working.
A short list of the years that mattered — and the bets we made that paid off.
Initial POPs in SG, FRA and NYC. First wholesale customer signed within 90 days.
Landed Vanuatu, Solomon Islands and Tuvalu. Routes that nobody else carried at quality.
Started operating switches for Tier-3 carriers who'd rather bill than babysit. Now over 40 deployments.
Eight years from a single rack in Equinix SG3 to nine-figure monthly traffic.
Formalized what was already internal practice — compliance, audit, security review cadence.
Extending the network into the enterprise market with elastic trunks and self-serve provisioning.
Our infrastructure spans three continents and is built around a dual-active routing core with hot-standby failover between Frankfurt and Singapore. Every leg is monitored end-to-end — not just for ASR and PDD but for jitter, packet loss, codec negotiation success, and time-to-180.
When a route degrades, our LCR engine reroutes within seconds. When a destination's primary carrier goes dark — and they do — our fallback table reaches at least two secondary terminators on every major prefix.
Carrier-grade SBCs in Equinix-class facilities in NYC, FRA, SGP, with smaller PoPs in LON, AMS, MIA, HKG, SYD, DXB, SAO and JNB.
Custom LCR + ML-driven fraud scoring. CDRs published to customer webhooks in real time; full history queryable via API.
12 Tier-1 upstream peers, 40+ direct interconnects with national operators across the Pacific, Africa, Caribbean and Central Asia.
Viba is run by people who have spent careers inside carrier NOCs, billing platforms and switch rooms. Most of our customer-facing engineers have personally rebuilt a softswitch at 4 AM.
Routing, NOC, platform & SBC operations. Distributed across SG, FRA, NYC.
Dedicated to LCR tuning, prefix-level quality analysis and carrier negotiation.
24/7/365 follow-the-sun coverage. Average ticket response: 4 minutes.
Carrier licensing, KYC, fraud investigations and regulatory reporting.
No SDR funnels, no marketing intake form. Tell us your traffic and we'll have a technical conversation with you within one business day.
